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Retail - A Market Leader in Russia
ROLF Retail has been a market leader in the imported foreign car sales market in Russia for a number of years with a focus on the important premium mass segment of the market. The ROLF strategy is to offer customers a complete service, with a clear and incentivised focus on customer care.
The Company currently owns 28 dealerships in Moscow and St Petersburg that sell Audi, Ford, Hyundai, Land Rover, Lexus, Mazda, Mercedes-Benz, Mitsubishi, Renault, Skoda and Toyota. ROLF Retail also plans to open its first Lexus dealership in Moscow in Spring 2011.
In 2010 ROLF sold more than 42 362 vehicles, representing a national 4% share of the market, a proportion that is considerably higher in ROLF’s core Moscow and St. Petersburg regions. In the year ROLF recorded a number of sales successes with its dealerships topping the national sales lists for Audi, Mazda and Mitsubishi. In addition, ROLF led Ford sales in St Petersburg and the North-West Region.
During 2010, ROLF Retail opened the largest Toyota dealership in Europe with a total surface of over 13 000 square metres and it continues to invest in facilities and customer service.
In the past 20 years, ROLF Retail has served more than 600 000 customers either for car purchase or service. The award-winning ROLF technicians are recognised as among the most-skilled in Russia.
In the past 20 years, ROLF Retail has served more than 600 000 customers either for car purchase or service. The award-winning ROLF technicians are recognised as among the most-skilled in Russia.
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